How to Gain More Experience with Your Flavor Burst Machine

Photo courtesy of DSL Innovative Food Service Solutions

Get Acclimated to Your New Flavor Burst System

If you are considering upgrading your ice cream shop with a new Flavor Burst system or you are already a new customer, you probably have questions about how to operate all the different features. Flavor Burst, and our partnering distributors, are prepared with a variety of resources to help you get acclimated to your new Flavor Burst system so you can continue to delight your customers’ taste buds.

Flavor Burst Training Resources

When you choose to purchase a Flavor Burst system through one of our trusted distributors, you can expect top-tier service and support. Your system will be installed at your location by one of your distributor’s skilled technicians. The installation team will also provide training to you and your team on how to operate, clean, and maintain your Flavor Burst system to keep it running optimally for years to come. And, as long as you are a Flavor Burst customer, you have access to ongoing support from your distributor. If you need additional training, marketing supplies, equipment service, or just have a question, your distributor contact is there to help.

Your operations manual that comes with the Flavor Burst system is a great, go-to guide you can use when you need the answer to a question quickly. The manual also has part diagrams to reference in case you ever need to replace worn parts. You can use this link to access the Flavor Burst manuals directly on the website.

Flavor Burst is dedicated to serving customers as best we can. If you still have questions or are interested in learning more, check out these additional training and support resources:

Direct Distributor Support

Your distributor is equipped to answer your questions and give you all the information you need to confidently operate your Flavor Burst system. Although Flavor Burst does not directly provide hands-on-training, contact your distributor to get information about any open house events they may be holding. Your local distributor will have knowledgeable salespeople and technicians who can review the system details with you, provide operational overviews, suggest equipment models that would best fit your ice cream shop, talk about what flavor menu would be most appealing to your customers, and much more. Plus, you can sample the delicious product while you are there!

Your distributor is your primary contact for all Flavor Burst questions. Our distributors are part of a trusted network to provide ongoing, dedicated customer service and support. Your distributor can provide assistance and answer questions not just about the system, but also about ordering and pricing. They will have a technician repair team on staff that will travel to your location to provide service work to your Flavor Burst system. However, Flavor Burst is also available to assist customers with troubleshooting over the phone if extra assistance is needed.

How to Connect with Flavor Burst

Flavor Burst, as part of the Middleby Corporation, will be attending a trade show where you will be able to connect with a representative. You will be able to get more information on Flavor Burst products and the company. You can contact Michael Blakely, Director of Sales at Flavor Burst, or a Taylor Company representative for more information about the event.

What: National Restaurant Association Show 2023
Where: McCormick Place, Chicago IL
When: May 20th-23rd
Booth: Middleby Corporation Booth #4200, in the South Building

Want more information about using the Flavor Burst System? Find your local distributor today to get started!